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Air France and KLM have informed Flying Blue customers that some of their personal information was exposed after their accounts were breached.
Flying Blue is a loyalty program that allows clients of multiple airlines, including Air France, KLM, Transavia, Aircalin, Kenya Airways, and TAROM, to exchange loyalty points for various rewards.
According to the notification sent to the impacted customers, the airline’s security operations teams have detected suspicious behavior by an unauthorized entity and they have immediately implemented corrective action to prevent further exposure of the customer data.
KLM's official Twitter account confirmed the attack and told one of the impacted customers that the attack was blocked in time and no miles were charged.
However, KLM recommends the users to change their Flying Blue-password via the Flying Blue-website.
The potentially compromised data includes the user’s names, email addresses, phone numbers, latest transactions, and Flying Blue information like their earned miles balance.
The breach alerts added that this incident did not expose customers' credit card or payment information.
The affected customers accounts had been locked due to the breach and that they must visit the KLM and Air France websites to change their passwords.
Image Credits : Qualibrate
